At qg99, your personal data matters to us. This Privacy Policy clearly explains what information we collect, how it is used, and how it is kept secure.
Qg99 (qg99.onl) is a trusted online gaming platform for users in Bangladesh. We believe protecting your privacy is not just a legal obligation — it is a commitment we make to every one of our users.
This Privacy Policy ("Policy") applies to the use of qg99's website, mobile app, and all digital services. By registering, logging in, or using any of our services, you are considered to have accepted this Privacy Policy.
We always aim to write our Privacy Policy in plain, straightforward language so every user can clearly understand exactly what we do with their data. No hidden terms, no complex legal jargon — just direct, transparent information.
Key Points: qg99 never sells your personal information to third parties. Your data is used solely to improve our services and ensure the security of your account.
Qg99 only collects information that is necessary to operate our services. We do not collect data beyond what is required. The three main categories of data we collect are outlined below:
| Data Type | What is collected | When it is collected |
|---|---|---|
| Identification Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | When opening an account |
| Financial information | Mobile banking number (bKash/Nagad/Rocket) | When making a deposit or withdrawal |
| Device Information | IP address, browser type, device model | At Each Login |
| Usage Data | Game history, transaction logs, session duration | While Using the Platform |
| Communication Records | Support chat, email correspondence | Support Contact Hours |
What we do not collect: qg99 never collects your social media passwords, full bank account numbers, or any irrelevant personal information.
Qg99 uses collected data for specific purposes only. We never use your information beyond what has been authorized. The key uses are listed below:
Your control: If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time by contacting our Support Team.
Qg99 uses industry-standard security technology to keep your data safe. Our servers are monitored around the clock and undergo regular security audits.
Regarding data retention — your information may be stored for the duration your account remains active, and for a specified period after account closure in accordance with legal requirements.
Security Incidents: In the event of a security breach, qg99 will notify affected users as quickly as possible and take all necessary action.
Qg99 does not sell, rent, or commercially share your personal information with any third party. However, there are limited circumstances where data sharing may be necessary, as outlined below:
In all cases above, only the minimum necessary data is shared. Third parties who receive data are contractually bound to uphold qg99's privacy standards.
Qg99 uses cookies and similar technologies on its website and app to enhance your browsing experience and improve platform performance.
| Cookie types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at end of session |
| Performance Cookies | Monitoring site speed and performance | 30 days |
| Preference Cookies | Remembering your language, theme, and personal settings | 1 year |
| Analytics Cookies | User Behavior Analytics | 90 days |
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Every qg99 user has fundamental rights over their own data. We fully respect these rights and are ready to respond to any request.
To exercise your rights: To exercise any of the rights above, contact the qg99 support team. We will respond to your request within 7 business days.
Qg99 is an 18+ platform. We strictly ensure that no one under the age of 18 can register or play on our platform.
Important: Protecting minors is one of our highest priorities. qg99 reserves the right to take immediate legal action against any attempt to violate this policy.
Qg99 reserves the right to update this Privacy Policy as needed. Changes may occur due to service updates, new technology, or legal requirements.
Note: Check back on this page regularly to stay up to date with the latest version of qg99's Privacy Policy.
For any questions, feedback, or complaints regarding this Privacy Policy, please contact qg99's dedicated privacy team. We are always here for you.
Your privacy is our priority. qg99 is committed to taking your concerns seriously and resolving them as quickly as possible.
24/7 Support: qg99's support team is available 24/7, 7 days a week to answer any questions you may have about your privacy.
We prove through action — not just words — how much your data means to us.
Everything about what qg99 collects, why it is collected, and where it goes is clearly explained on this page. No hidden terms, no fine print traps.
Every transaction and piece of personal data is protected by 256-bit SSL encryption — the same technology used by banks.
Qg99 does not sell your data to advertisers or third parties. You are not our product — you are a valued member.
You have the full right to view, correct, or delete your personal data. Submit a request to qg99 Support and we will respond promptly.
Qg99's security team monitors your account and data 24/7. Any suspicious activity is detected and acted on immediately.
Many platforms publish their policies in English only. qg99 believes every Bangladeshi user has the right to understand and make decisions in their own language.